Avaya Inc. v. Pearce et al, candc:3:2019cv00565

PROMOTING THE GOODS AND SERVICES OF OTHERS BY PRODUCING CUSTOMIZED RECORDED MESSAGES TO BE PLAYED WHILE A CUSTOMER IS ON A TELEPHONE HOLD LINE;

[computer and] telecommunications software and hardware, such hardware being comprised of [computers,] a multipoint conference unit comprised of cameras, monitors, cables, switches and interface cards[, a gatekeeper, namely, nodes on a network comprising computer hardware and software which provide call control services, all for use in local and wide area network videoconferencing, and manuals for use therewith sold as a unit];

Clothing, namely, T-shirts, sweat shirts, sport shirts, jackets, vests, and caps;

Communications hardware and software to enable e-business processes, namely, software for connecting computer networks and users and software to allow users to perform electronic business transactions via a global computer network in the field of e-business and virtual enterprises; computer hardware and software for the integration of text, audio, graphics, still images and moving pictures for converging existing capabilities of voice, data, video and wireless communications networks for use by those providing professional services and for use by consultants to businesses, ISP's, ASP's and server providers; communications software, namely, software for managing networks, directory services, policy services, priority enabling, load balancing, security, network services, automated workflow, call center operations, communication middleware and market places, and applications delivering multimedia messaging, software development tools, telecommunications hardware, namely, switching apparatus, voice processors for voice and multimedia mail and messaging, closures, cross connects and interconnects; communications systems, namely, communications networks composed of servers, work stations comprising computer monitors, computer keyboards, computer peripherals, and central processing units and network operating systems and communications links, namely, personal computers, telephones, wireless communication devices, namely, personal digital assistants, mobile telephones, wireless network interface cards, and wireless local area networks; communications software providing intra and inter enterprise communication functionality such as call processing, voice mail, e-mail, fax, scheduling and personal productivity tools across a global enterprise communication network; electronic key telephone systems comprising control units, telephone sets, feature cartridges, telephone connecting cords, lines and apparatus therefore; computer software for use in monitoring, controlling, and managing telephone call centers; computer information storage and retrieval systems comprised of optical disk storage, with high capacity, computer hardware and general purpose database management software; network management computer software used for managing storage area networks; LAN, WAN, MAN and VPN switching and routing products, namely, software and computer hardware that provide switching and routing for high speed networking; [ fiber optic products, namely, switches and multiplexors; patch cords and patch panels; telephone cable systems comprising distribution frames, cables, connectors, cable racks and ducts for use with central office switching transmission apparatus; electrical wire for use in the telecommunications industry; telecommunications adapters; telecommunications plugs, jacks, and connecting blocks; signal repeaters, reshapers and reformers for use in a telecommunications system; modems; ] electrical protection devices for telecommunications equipment, namely, power supplies, surge protectors and uninterruptible power supplies; [ telecommunications brackets, clips and clamps to house and support cable and telecommunications equipment ];

Business management and consultation; management consultation in the field of customer, supplier, partner and employee relationship management for the benefit of others;

Installation and maintenance of computer hardware; Installation of computer networks; maintenance and repair of computer networks;

Installation and maintenance of computer software; monitoring of computer systems; Technical support services, namely, troubleshooting of computer hardware and software problems;

Communications hardware and software to enable e-business processes, namely, software for connecting computer networks and users and software to allow users to perform electronic business transactions via a global computer network in the field of e-business and virtual enterprises; computer hardware and software for the integration of text, audio, graphics, still images and moving pictures for converging existing capabilities of voice, data, video and wireless communications networks for use by those providing professional services and for use by consultants to businesses, ISP's, ASP's and server providers; communications software, namely, software for managing networks, directory services, policy services, priority enabling, load balancing, security, network services, automated workflow, call center operations, communication middleware and market places, and applications delivering multimedia messaging, software development tools, telecommunications hardware, namely, switching apparatus, voice processors for voice and multimedia mail and messaging, closures, cross connects and interconnects; communications systems, namely, communications networks composed of servers, work stations comprising computer monitors, computer keyboards, computer peripherals, and central processing units and network operating systems and communications links, namely, personal computers, telephones, wireless communication devices, namely, personal digital assistants, mobile telephones, wireless network interface cards, and wireless local area networks; communications software providing intra and inter enterprise communication functionality such as call processing, voice mail, e-mail, fax, scheduling and personal productivity tools across a global enterprise communication network; electronic key telephone systems comprising control units, telephone sets, feature cartridges, telephone connecting cords, lines and apparatus therefore; computer software for use in monitoring, controlling, and managing telephone call centers; computer information storage and retrieval systems comprised of optical disk storage, with high capacity, computer hardware and general purpose database management software; [network management computer software used for managing storage area networks; LAN, WAN, MAN and VPN switching and routing products, namely, software and computer hardware that provide switching and routing for high speed networking; ] [ fiber optic products, namely, switches and multiplexors; patch cords and patch panels; telephone cable systems comprising distribution frames, cables, connectors, cable racks and ducts for use with central office switching transmission apparatus; electrical wire for use in the telecommunications industry; telecommunications adapters; telecommunications plugs, jacks, and connecting blocks; signal repeaters, reshapers and reformers for use in a telecommunications system; modems; ] electrical protection devices for telecommunications equipment, namely, power supplies, surge protectors and uninterruptible power supplies; [ telecommunications brackets, clips and clamps to house and support cable and telecommunications equipment ];

Business management and consultation; management consultation in the field of customer, supplier, partner and employee relationship management for the benefit of others;

Installation and maintenance of computer hardware; Installation of computer networks; maintenance and repair of computer networks;

Installation and maintenance of computer software; monitoring of computer systems; technical support services, namely, troubleshooting of computer hardware and software problems;