TELUS Corporation v. Naneon, Inc., dedc:1:2021cv01757

maintenance services for telecommunications equipment and systems;

telecommunication services; interconnection services between buildings and telecommunication networks; long distance telephone services; [paging services; leasing of telecommunications equipment and systems;] data transmission services; telephone conferencing service; mobile telecommunications services; interconnection services between mobile units and telecommunications networks; [video teleconferencing services;] cellular telephone services [and video text services];

consulting services relating to telecommunications systems and office automation;

Outsourcing services; Management of telephone call centers for others; Operation of telephone call centers for others; Human resources management; Mediation and conclusion of commercial transactions for others; Disaster recovery services, namely, business planning and business continuity consulting;

Outsourcing services; outsourcing services in the fields of customer care and support, market research, financial services and administration, information technology support, directory assistance services, product and services support, technology infrastructure management, and project management; Management of telephone call centers for others; Operation of telephone call centers for others; Customer services, namely, providing customer service and product inquiry services via telephone and e-mail for others; Administration, billing and reconciliation of accounts on behalf of others; Operation of telephone communication centers for others; Database management services; Telephone directory assistance services; Telephone directory information; Operation and administration of telecommunication systems and networks for others; technology infrastructure management services in the nature of electronic communication networks and networking hardware and software problems; project management services in the telecommunications and information technology fields, namely, computer project management services; telemarketing services;

Technical support services, namely, maintenance of computer network systems; computer network support services, namely, maintenance and repair of computer networks; installation of computer networks;

Technical support services, namely, monitoring of computer network systems; technical support, namely, providing computer help desk services; consulting services in the field of identification, support and implementation of computer-based information systems for businesses; providing information technology management and support services in the field of computer network security, namely, consulting services in the field of selection, implementation and use of computer network security hardware and software systems of others;

Downloadable computer software for use in the field of business management, namely, for managing and analyzing crop and field conditions and optimal crop yield, recording field activities and crop observations relating to disease and pest pressure, for processing crop chemical recommendations and scheduling of control measures, for business administration in the nature of assisting in decision-making, for database management in the agricultural and farming industry; electrical devices, namely, agricultural equipment monitors in the nature of location detection system comprised primarily of display monitors, computers, image sensors, and video cameras, agricultural equipment location sensors in the nature of GPS tracking devices, agricultural equipment operating status sensors; downloadable database management software for the agricultural and farming industry; downloadable computer software platforms for information management, hosting, managing, developing, researching, analyzing, reporting and maintaining applications, software, web sites and databases for the agricultural and farming industry; SIM cards; eSIM cards, namely, embedded rewritable subscriber identifier module cards for pre-installation in a mobile device; downloadable computer software for smart city technology, namely, for monitoring real-time traffic information and information management, namely, database management and for cyber security and user identity management, namely, software for authenticating user identification;

Providing online business information, namely, commercial corporate and statistical information in the agricultural field; marketing consultation services in the field of agriculture; business management consulting and services in the nature of business management consulting and advisory services for the agricultural industry; logistics management in the field of agriculture, namely, business management and organization of facilities and resources for the supply, storage, distribution, marketing and delivery of agricultural products and food products; data management services in the field of agriculture and for the purpose of helping provide agricultural market insights and analysis; database management, namely, managing web-based electronic medical record databases; outsourcing services in the nature of arranging service contracts for others in the field of information technology; business process outsourcing and consulting services, namely, outsourcing services in the field of business management; business consultation services in the field of smart city and smart building technology, and mapping; business consulting services in the field of personal data management; data processing in the nature of data annotation services in the field of artificial intelligence, namely, data categorization and labelling for artificial intelligence and machine learning;

Financial risk management, financial planning and financing services in the field of farm management;

Technical support services, namely, troubleshooting in the nature of repair of computer hardware and variable rate equipment in the nature of computer hardware and global position systems used in the field of precision agriculture and variable rate technology;

Telecommunications services, namely, electronic data transmission services, interconnection services between mobile units and telecommunications networks in the nature of telecommunications services for providing multiple-user access to a global computer network, electronic transmission of data and documents among users of computers; providing access to telecommunication networks; providing telecommunication connections to the internet or databases; telecommunications gateway services; electronic transmission of medical and patient information, data and documents via computer terminals and electronic devices through wired or wireless networks; provision of access to a global computer network; transmission and reception of database information via the telecommunication network;

Software as a service (SaaS) services featuring software for manufacturers, sellers and purchasers of agricultural products and services, for use in database management of sales data and reporting of sales data for agricultural products and services, managing supply and demand for agricultural products, for tracking agricultural products through the supply chain from grower to consumer for the purposes of assessing agricultural product conditions and quality, for managing trade promotion and retail execution for food manufacturers and distributors, and logistics management; software as a service (SaaS) services featuring software for handheld computers in the field of wireless security and wireless connectivity for providing enhanced fast roaming data and SMS messaging and enhanced security protocols for commercial, industrial and consumer internet of things (IoT) enabled devices; platform as a service (PaaS) services featuring computer software platforms for use in monitoring, analyzing, managing, optimizing, tracking and automating the security and management of IoT (internet of things) devices and systems and computer applications, hardware, networks and systems, for management of operating system functions and to create a bridge between operating systems and applications on electronic devices, for allowing users or enterprise software applications to interface with, connect to, track and manage remote devices and remote assets and to provide messaging, management and memory storage services, for users or enterprise software applications to connect with internet of things enabled devices to remotely monitor, analyze and receive alerts about remote workers, assets and fleets; design, development, and implementation of software for digital applications and services in the healthcare field; software as a service (SaaS) services featuring software for use in medical and health care management, providing patient access to personal medical records and online appointment bookings, allowing medical providers and patients to manage electronic referrals from medical provider to medical provider, allowing electronic communication between the medical provider and the patient, providing virtual medical consultation; software as a service (SaaS) services featuring software for development and technical support thereof in the form of troubleshooting of software problems for the health and life insurance industry; information technology consulting and professional services, namely, outsource service provider in the field of information technology; technological consulting in the field of artificial intelligence; research and development in the field of artificial intelligence; software as a service featuring artificial intelligence software for general business process automation in the field of telecommunications, financial services, insurance, travel, healthcare, retail, education, and automotive, for suggested responses and auto-communication, machine learning for classifying and generating communication via telephone, electronic mail, voice messaging, electronic exchange of messages using chat lines, chatrooms and internet forums, SMS, text messaging, wireless digital messaging and instant messaging, based on previous customer interaction data, and natural language processing; software as a service services featuring software for smart city technology, namely, for monitoring real-time traffic information and information management, namely, database management and for cyber security and user identity management, namely, authenticating user identification; technological consultation in the field of smart city and smart building technology, namely, using sensors, cameras, and computer software to collect data within a city, and mapping; technical support, namely, troubleshooting in the nature of diagnosing computer hardware and software problems, and technical consulting services in the field of cyber security; computer security consultancy services in the field of cyber-security and mobile identity; pharmacy management software consulting services; information technology consulting services; hosting of databases containing health records and medical information; development and maintenance of computer software for medical clinic and pharmacy electronic management systems; software as a service (SaaS) featuring software for medical clinic and pharmacy electronic management systems, namely for centralizing information, automating prescription refill processes and mail order procedures; software as a service (SaaS) featuring software for managing electronic health records, medical scheduling and medical practice management;

Medical clinic services; medical, psychological and psychiatric services provided remotely; telemedicine services;

telecommunication services, namely, personal communication services; electronic message relay service to deaf persons; the operation of telecommunication transmissions and telecommunications networks to others, namely, satellite transmission services, paging services, cellular telephone services, and voice messaging services; providing telecommunication connection to a global computer network; facsimile transmission services; PBX dialing services; leasing and rental of telecommunications equipment and accessories; providing information in the nature of telephone help lines on telecommunications equipment; and electronic store-and-forward messaging;