Verint Americas Inc. v. American Customer Satisfaction Index, Inc., miedc:2:2022cv10565

[ Computer software to monitor web sites for others ];

Conducting advertising and marketing studies for web sites for others;

Computer services, namely, designing and implementing web site monitoring systems; and providing measurement evaluations of the use and design of web sites;

Development of computer software programs for consumer and business enterprises;

Technology consulting services, namely the development of computer software programs, for consumer and business enterprises;

Computer software for monitoring, recording and analyzing customer interactions through various means and mechanisms of communication for the purpose of workforce optimization; computer software for scheduling, performance management, training and reporting on employees;

COMPUTER CONSULTATION AND COMPUTER DIAGNOSTIC SERVICES IN THE FIELD OF FUNCTIONABILITY, USABILITY AND EFFECTIVENESS OF WEB-BASED APPLICATIONS; MONITORING OF COMPUTER SYSTEMS IN THE FIELD OF FUNCTIONABILITY, USABILITY AND EFFECTIVENESS OF WEB-BASED APPLICATIONS;